• Formal and Semi–Formal Email Structure

 

• Start with : Dear Sir or Madam, 

(In case the addressee’s last name is known- Dear + Title (Mr./ Mrs./Ms.+ Last name)

• Finish the ‘purpose line’ of the letter, the options here being:

I am writing to you to…express my concern, gratitude, disappointment / to complain/ to report an issue, to inform. These sentences account for 20 words and are automatically typed without overanalyzing. They should therefore be learned by heart.

• Address all 3 questions in bullet points inside the task and make each of them a separate body part. This is to ensure that task coherence is under control.
• Write an answer to each question crossing the task line you’ve copied to make sure the task fulfillment criteria are properly met. You need to answer the set question in one sentence and add at least two supporting sentences. 

• Closing 

The closing salutation of a formal and semi-formal email will be “ Yours sincerely,” and end with your full name (First name and last name )